English translation of the German payment / dispatch conditions (Versand und Zahlungsbedingungen). Errors and mistakes are reserved.

1. Prices, shipping charges, return costs upon revocation

All prices are final prices, they include VAT. If a product of our online shop is marked with an incorrect price and the correct price is higher than the price on the website, we will try to reach you before sending the goods under the contact data you provided us. So we can ask you if you want to buy the product at the correct (higher) price or cancel the order. In this case, the purchase contract is concluded by your declaration of acceptance. If the correct price of a product should be lower than the price that is specified, we will calculate the lower amount and send you the product.

The shipping costs are calculated according to the scope of the order. The shipping costs for shipments to countries outside the EU are based on the respective shipping costs. Please note that any applicable customs fees must be paid by the buyer.

If you make use of a legal right of revocation, you must pay the costs according to the cancellation policy.


2. Terms of delivery

Unless otherwise agreed, delivery will occur to the delivery address provided by the buyer. The e-mail address and the telephone number are transmitted to the shipping service provider in order to transmit the delivery status to the buyer. 

In addition to the indicated product prices, there are still shipping costs. You can find out more about the amount of the shipping costs in the offers.

You have the possibility to pick up the products at the Dr. Olaf Pinkhaus IDEEN-SCHMIEDE, Frauenhoek 13, 48366 Laer, Germany by appointment.

All information about the availability, dispatch or delivery of a product that we have made is only indicative and approximate. They do not constitute binding or guaranteed shipping or delivery dates, unless this is expressly stated as a binding date for the shipping options of the respective product.


3. Terms of payment

In our shop you can always use the following payment methods:

Payment in advance
When selecting the payment method in advance, we will give you our bank details in separate e-mail and deliver the goods after receipt of payment.

Apple Pay
In order to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is processed immediately after placing the order. You will receive further information in the ordering process.

giropay
In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M ("giropay") we offer the payment methods giropay. In order to pay the invoice amount via giropay, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further instructions in the ordering process. Giropay may offer registered giropay customers further payment modalities in the customer account selected according to its own criteria. However, we have no influence on the offering of these modalities; further individually offered payment modalities affect your legal relationship with giropay. You can find more information on this in your giropay account.

Google Pay
In order to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you have to be registered with the service provider Google, must have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction will be carried out directly after submission of your order. Further information can be found during the ordering process.

PayPal
In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), we offer you the following payment options as PayPal services. Unless otherwise specified below, payment via PayPal does not require registration with PayPal. You will find further information within the respective payment option and in the ordering process.

PayPal, PayPal Express
In order to be able to pay the invoice amount via the PayPal payment option, you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction will be processed by PayPal immediately after placing the order.

PayPal may offer registered PayPal customers further payment modalities in the customer account selected according to its own criteria. However, we have no influence on the offering of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information on this in your PayPal account.

Credit card via PayPal
Your card will be charged by PayPal after the goods have been sent out.

Direct debit via PayPal
Precondition for payment by direct debit via PayPal is an address and credit check, the payment is made directly to PayPal. By confirming the payment instruction, you grant PayPal a direct debit mandate. You will be informed by PayPal about the date your account is charged (so-called prenotification). The account will be charged before the goods are sent out.

Invoice payment via PayPal and Ratepay
Precondition for the invoice payment via PayPal is an address and credit check, the payment is made directly to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin („Ratepay“).

Invoice
You pay the invoice amount after receipt of the goods and the bill by bank transfer to our bank account. We reserve the right to offer the purchase on account only after a successful credit check.

Cash on pickup
You pay the invoice amount when picking up cash.

4. Reservation of title

The delivered goods remain our property up to the complete payment of all claims.