English translation of the German payment / dispatch
conditions (Versand und Zahlungsbedingungen). Errors and mistakes are reserved.
1. Prices, shipping charges, return costs upon revocation
All prices are final prices, they include VAT. If a product of our online shop
is marked with an incorrect price and the correct price is higher than the
price on the website, we will try to reach you before sending the goods under
the contact data you provided us. So we can ask you if you want to buy the
product at the correct (higher) price or cancel the order. In this case, the
purchase contract is concluded by your declaration of acceptance. If the
correct price of a product should be lower than the price that is specified, we
will calculate the lower amount and send you the product.
The shipping costs are calculated according to the scope of the order. The
shipping costs for shipments to countries outside the EU are based on the
respective shipping costs. Please note that any applicable customs
fees must be paid by the buyer.
If you make use of a legal right of revocation, you must pay the costs
according to the cancellation policy.
2. Terms of delivery
Unless otherwise agreed, delivery will occur to the delivery address provided
by the buyer. The e-mail address and the telephone number are transmitted
to the shipping service provider in order to transmit the delivery status to
In addition to the indicated product prices, there are still shipping costs.
You can find out more about the amount of the shipping costs in the offers.
You have the possibility to pick up the products at the Dr. Olaf Pinkhaus
IDEEN-SCHMIEDE, Frauenhoek 13, 48366 Laer, Germany by appointment.
All information about the availability, dispatch or delivery of a product that
we have made is only indicative and approximate. They do not constitute binding
or guaranteed shipping or delivery dates, unless this is expressly stated as a
binding date for the shipping options of the respective product.
3. Terms of payment
The following payment methods are available in our shop:
Payment in advance
If you choose the method of payment in advance, we will tell you our bank
account in the order confirmation and deliver the goods after payment receipt.
Your credit card will be charged with completion of the order.
You pay the invoice amount via the online provider PayPal. In principle, you
must be registered there or register, authenticate with your access data and
confirm payment instructions to us. You'll get more information during the
Immediate transfer (Sofortüberweisung)
We also offer optional instant transfer. Herewith we receive the transfer
credit immediately. This accelerates the entire order process. All you need is
the account number, bank code, PIN and TAN. The secured payment form, which is
not accessible to dealers, provides immediate transfer automatically and in
real-time a transfer into your online bank account. The purchase price is
immediately and directly transferred to the merchant's bank account. If you
choose the immediate payment method, a pre-filled form opens at the end of the ordering
process. This already contains our bank account. In addition, the transfer
amount and the purpose of use are already displayed in the form. You must now
select the country in which you have your online banking account and enter the
bank code. Then enter the same data as for online banking registration (account
number and PIN). Confirm your order by entering the TAN. The transaction is
confirmed immediately afterwards. In principle, every Internet user can use the
immediate transfer as a method of payment if he has an activated online banking
account with PIN / TAN procedures. Please note that for some banks the direct
transfer is not yet available. For more information on whether your bank
supports this service, please visit: https://www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-antworten/
4. Reservation of title
The delivered goods remain our property up to the complete payment of all